RIIQUA401D - Apply a quality management system on site Competency Mapping Template

Unit of Competency Mapping – Information for Teachers/Assessors – Information for Learners

RIIQUA401D Mapping and Delivery Guide
Apply a quality management system on site

Version 1.0
Issue Date: May 2024

Qualification

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Unit of Competency

RIIQUA401D - Apply a quality management system on site

Description

Employability Skills

Learning Outcomes and Application

This unit describes a participantâ€™s skills and knowledge required to Apply a quality management system on site in the Resources and Infrastructure Industry. This unit is appropriate for those working in supervisory and technical specialist roles.Licensing, legislative, regulatory and certification requirements that apply to this unit can vary between states, territories, and industry sectors. Relevant information must be sourced prior to application of the unit.

Duration and Setting

X weeks, nominally xx hours, delivered in a classroom/online/blended learning setting.

An assessor of this unit must satisfy the requirements of the NVR/AQTF or their successors; and Industry regulations for certification and licensing; and,

this unit is best assessed in the context of this sectorâ€™s work environment;

this unit must be assessed in compliance with relevant legislation/regulation and using policies, procedures, processes and operational manuals directly related to the industry sector for which it is being assessed; and,

assessment may be conducted in conjunction with the assessment of other Units of Competency; and,

assessment must confirm consistent performance can be applied in a range of relevant workplace circumstances; and,

assessors must demonstrate the performance evidence, and knowledge evidence as outlined in this Unit of Competency, and through the minimum years of current* work experience specified below in an Industry sector relevant to the outcomes of the unit; or,

where the assessor does not meet experience requirements a co-assessment or partnership arrangement must exist between the qualified assessor and an Industry subject matter expert. The Industry subject matter expert should hold the unit being assessed (or an equivalent unit) and/or demonstrate equivalence of skills and knowledge at the unit level. An Industry technical expert must also demonstrate skills and knowledge from the minimum years of current work experience specified below in the Industry sector, including time spent in roles related to the unit being assessed; and,

assessor and Industry subject matter expert requirements differ depending on the Australian Qualifications Framework Level (AQF) of the qualification being assessed and/or Industry Sector as follows:

Industry sector	AQF** Level	Required assessor or Industry subject matter expert experience
Drilling, Metalliferous Mining, Coal Mining, Extractive (Quarrying) and Civil Construction	1	1 Year
	2	2 Years
Drilling, Coal Mining and Extractive (Quarrying)	3-6	3 Years
Metalliferous Mining and Civil Construction	3-6	5 Years
Other sectors	Where this Unit is being assessed outside of the Resources and Infrastructure Sectors assessor and/or Industry subject matter expert experience should be in-line with industry standards for the sector in which it is being assessed and where no Industry standard is specified should comply with any relevant regulation.

*Assessors can demonstrate current work experience through employment within Industry in a role relevant to the outcomes of the Unit; or, for external assessors this can be demonstrated through exposure to Industry by conducting frequent site assessments across various locations.

**Where a unit is being delivered outside of a Qualification the first numeric character in the Unit code should be considered to indicate the AQF level

Prerequisites/co-requisites

Competency Field

Development and validation strategy and guide for assessors and learners		Student Learning Resources	Handouts Activities	Slides PPT	Assessment 1	Assessment 2	Assessment 3	Assessment 4
Elements of Competency	Performance Criteria
Element: Implement quality processes	Access, interpret and apply quality management documentation and ensure the work activity is compliant Actively encourage and support, team members to participate in the quality management plan decision making processes and to assume responsibility and authority Provide information on the quality management plan in a language, style and format that is understood by all personnel Provide coaching and mentoring support to individuals and teams to maximise implementation of the quality management plan Maintain the quality management plan while implementing the quality requirements of other site processes
Element: Make recommendations based on performance that has been monitored and reported on	Monitor the organisations systems and technology to identify ways in which planning and operations could be improved Strengthen customer service by using quality improvement techniques and processes Identify and recommend improvements to the quality management plan to relevant personnel and apply approved recommendations
Element: Consolidate opportunities for further development	Inform individuals and teams of savings and productivity improvements in achieving the quality management plan Document work performance and use the information to identify opportunities improve quality Manage quality records, reports and recommendations for development in accordance with the quality management plan

Evidence Required

List the assessment methods to be used and the context and resources required for assessment. Copy and paste the relevant sections from the evidence guide below and then re-write these in plain English.

1 Implement quality processes

1.1 Access, interpret and apply quality management documentation and ensure the work activity is compliant

1.2 Actively encourage and support, team members to participate in the quality management plan decision making processes and to assume responsibility and authority

1.3 Provide information on the quality management plan in a language, style and format that is understood by all personnel

1.4 Provide coaching and mentoring support to individuals and teams to maximise implementation of the quality management plan

1.5 Maintain the quality management plan while implementing the quality requirements of other site processes

2 Make recommendations based on performance that has been monitored and reported on

2.1 Monitor the organisations systems and technology to identify ways in which planning and operations could be improved

2.2 Strengthen customer service by using quality improvement techniques and processes

2.3 Identify and recommend improvements to the quality management plan to relevant personnel and apply approved recommendations

3 Consolidate opportunities for further development

3.1 Inform individuals and teams of savings and productivity improvements in achieving the quality management plan

3.2 Document work performance and use the information to identify opportunities improve quality

3.3 Manage quality records, reports and recommendations for development in accordance with the quality management plan

Evidence is required to be collected that demonstrates a candidateâ€™s competency in this unit. Evidence must be relevant to the roles within this sectorâ€™s work operations and satisfy all of the requirements of the performance criteria of this unit and include evidence that the candidate:

locates and applies relevant legislation, documentation, policies and procedures

works effectively with others to undertake and complete effective application of a quality management system to meet all required outcomes including:

preparing for and organising work activities to meet all task requirements

communicating clearly and concisely with others to receive and clarify work instructions

using a range of communication techniques and aids to advise others of work activity and exclusion zones

demonstrates completion of the application of a quality management systems that safely, effectively and efficiently meets all of the required outcomes on more than one (1) occasion including:

provides encouragement and support to team members

participates in decision making processes

clearly and concisely communicates information

monitor systems and technology, recommends and documents areas of improvement

document work performance

manages, processes and maintains written records and reports

The candidate must demonstrate knowledge of the following when applying a quality management system:

accessing, interpreting and applying the organisation and site requirements and procedures

key aspects of the organisation's quality system

quality management plan procedures and requirements

human resource management principles

continuous quality improvement processes

quality management plan monitoring and review procedures and processes

Submission Requirements

List each assessment task's title, type (eg project, observation/demonstration, essay, assignment, checklist) and due date here

Assessment task 1: [title] Due date:

(add new lines for each of the assessment tasks)

Assessment Tasks

Copy and paste from the following data to produce each assessment task. Write these in plain English and spell out how, when and where the task is to be carried out, under what conditions, and what resources are needed. Include guidelines about how well the candidate has to perform a task for it to be judged satisfactory.